Full Face
Adventure
Open Face
Modular
Dirt Bike / Motocross
Retro & Heritage
Kids
Accessories
Jackets
Touring & Adventure Jackets
Gloves
Pants
Boots & Shoes
Suits
Airbags & Protective Gear
Rain Gear
Heated Gear & Headwear
Dirt Bike / Motocross
Women's
Kids
Retro
Casual Clothing
Toys & Gifts
Top Cases
Luggage Kits
Skids Plates
Hard Luggage
Soft Bags
Tank Cover
Bike Protection
Hand Guards
Crash Bars
Passenger Handles
Other Protectors
Accessories
Security
Seats & Sissy Bars
Body & Fairing
Turn Signals
Mirrors
Lighting
Cold & Rain
Tools & Maintenance
GPS
Bluetooth Communications & Intercom
Phone & GPS Accessories
Phone & GPS Mounts
Action Cameras
Phone & GPS Cases
USB Chargers & Power Outlets
Electric Roadbooks
Camping
Suspension
Batteries
Electrical
Spark Plugs
Carburetors
Exhaust
Clutch
Air Filters & Oil Filters
Brakes
Handlebars & Control
Engine
Drive & Transmission
Tubes
Rims
Rim Strips
Wheel Bearings
Valve Stems & Caps
Tire Repair
Accessories
Tires
PRIVACY & COOKIE POLICY
PERSONAL DATA
Ixtem Moto may collect personal data directly from you. In accordance with the principle of data minimisation, we only collect the data necessary for the purposes for which it is processed.
The categories of data collected when you create an account and use our services are as follows:
- Identification data: including first name, last name and customer number;
- Contact data: including postal address and email address;
- Connection data: including your computer’s IP address, connection logs and usage logs;
- Financial data: including payment history;
- Commercial data: including the list of products and services you have purchased.
PURPOSES OF PROCESSING
Your personal data is collected and processed only on the legal grounds provided for under applicable regulations:
1.For the performance of a contract, including sales
- Customer account management;
- Customer or user identification and authentication;
- Communication with the customer, including technical and commercial support;
- Debt collection, dispute resolution and management of unpaid invoices;
- Management of data subject rights and requests;
- Provision and operation of services;
- Data hosting;
- Network and service administration.
2. For legitimate interests or, where applicable, based on your consent
- Fraud prevention;
- Maintenance and optimisation of the customer/prospect database;
- Organisation of competitions and giveaways;
- Statistical studies, analytics and audience measurement;
- Network deployment, operation and security.
3. Legal and regulatory compliance
Your data may also be processed to ensure compliance with our legal and regulatory obligations as defined by applicable law.
DATA RETENTION PERIOD
We retain your data only for as long as necessary to fulfil the purposes mentioned above, or to comply with our legal obligations.
Personal data used for direct marketing purposes may be retained for a maximum period of three (3) years from the end of the commercial relationship.
WHO RECEIVES YOUR DATA?
Your personal data may be processed by authorised staff of the company, as well as by Ixtem Moto’s partners or service providers. The use of these partners or service providers is necessary for the proper fulfilment of Ixtem Moto’s commitments.
These recipients are never required to process your data outside the European Union, and all transfers are carried out in compliance with applicable regulations.
HOW IS YOUR DATA PROTECTED?
We have implemented technical and organisational measures to protect your data appropriately, taking into account its nature, the scope of the processing and its accessibility. These measures may include data encryption, access rights management and secure data flows.
All our employees and service providers are required to comply with strict data security and protection requirements.
WHAT ARE YOUR RIGHTS?
You may request access to your personal data at any time, as well as its rectification or deletion, provided that this does not prevent the proper performance of the contract or compliance with Ixtem Moto’s legal obligations, under the conditions set out by the applicable regulations.
You also have the right to modify or withdraw, at any time, the consent you have given us for the processing of your personal data.
You also have the right to object to the processing of your personal data and the right to data portability, under the conditions set out by the applicable regulations.
UPDATING YOUR DATA
It is important that the information you provide to us is accurate and up to date, and that you inform us without delay of any significant change concerning your information.
HOW TO EXERCISE YOUR RIGHTS
You can exercise your rights at any time via your customer account, in the “Contact us” section.
You may also send a request by post to the following address: 3AS Racing website: ixtem-moto.com - Personal Data - 25 Chemin de Lou Tribail, 33610 Cestas, France
You must provide your first name, last name, email address and a copy of a valid identity document.
If you are not satisfied with our response, you have the right to lodge a complaint with the French Data Protection Authority (CNIL) at the following address: CNIL - 3 place de Fontenoy - TSA 80715 - 75334 Paris Cedex 07, France
You may also download your personal information at any time in CSV or PDF format from your account, in the “Personal Data - GDPR” section.