Real-Time Inventory You Can Trust
At ixtem-moto.com, transparency matters. Most of our products are in stock and ready to ship within 24 hours. Our inventory management is highly accurate, so if a product is listed as in stock, it is genuinely available. You will not receive a follow-up email telling you that it is actually on backorder. You can track every step of your order, from checkout to delivery, directly from your customer account.
Clear Availability on Every Page
We clearly display shipping times on every product page, whether you are looking for motorcycle gear, accessories or spare parts. Please note that the information displayed refers to shipping times, meaning the time it takes for the parcel to leave our warehouse. If any delay occurs, we will notify you as soon as possible and give you the option to modify or cancel your order.
- “Shipped within 24h”: the item is in our local stock and ready for immediate dispatch.
- “Shipped within 3 to 5 days”: the item is in stock at our supplier and is usually received at our warehouse within 3 to 5 working days.
- “Shipped within 10 to 15 days”: this applies to international suppliers or specific parts with longer lead times.
- “Out of stock”: we display the estimated restocking date provided by our supplier.
Note: all shipping times are calculated in working days, excluding weekends and public holidays.
Carefully Selected Suppliers
We work with suppliers who maintain reliable logistics processes. Most provide us with weekly inventory updates, allowing us to update our catalogue and maintain a consistently high level of service. We also use automated data exchanges with our main partners to keep our stock information as accurate and up to date as possible.
Professional In-House Logistics
All our products are stored in our own warehouse in Cestas (33), France. Our logistics operations are fully digitised and managed in-house, ensuring fast, reliable and transparent processing for every order.